At Energy Storage Direct we don’t offer a returns policy as such, due to our sales process. The process is as follows.
- We receive an order from you via our website.
- We contact you to arrange a time to visit your home to conduct a site inspection.
- We complete all the contract terms & conditions with you.
- The product is delivered & installed at your site.
At any time prior to installation, you are able to cancel the contract with us.
Final payment for goods is made after satisfactory completion of your installation.